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  1. RuPaul's Drag Race Superstar
  2. Technical Help

Technical Help

Purchase Issues

  • I didn't receive the item that I purchased!
  • How can I get a refund?

Troubleshooting

  • Basic Troubleshooting Steps
  • “Error Loading Gameplay” message
  • New update available, but no update is found in app store
  • Download Failed
  • Video Ad Failed
  • Cannot Connect to Server

Known Issues

  • Leaderboard Reward given for incorrect Rank
  • I'm Missing a Reward I just Collected
  • Didn't receive my expected rewards from the finished Event
  • Maxi Challenge opponent won without wearing required Tags
  • Leaderboard is showing Group 0
  • Lost progress after opening the app on a second device
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RuPaul's Drag Race Superstar
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